We do not offer full or partial refunds for our subscription service, and we do not accept returned items. If your subscription has already started (3, 6, or 12 month subscription) we will not provide a partial refund for your remaining subscription term. We do understand that their are extenuating circumstances and will do our best to provide a solution to problems on a case by case basis. Please inquire with us directly with any questions or concerns: firstname.lastname@example.org.
We try to ship your first order within 7 working days subject to availability of the products and all of the subsequent boxes out on or around the 25th of every month. If products are unavailable for current shipping period, it will automatically be enrolled on to the subsequent months shipping period. Shipped boxes can take up to 9 business days depending on where you are located. We will update your account page when your box is shipped.To inquire about tracking your shipment please email us directly at email@example.com.